"Tell me about customer feedback"

Context: "We launched a new product last month and need to understand        customer sentiment"  

Action: "Analyze all feedback from the past 30 days"  

Result: "Identify the three biggest pain points customers mention" 

Example: "Pain points might look like: slow onboarding, confusing interface, or lack of mobile support"

1. Be specific, not vague
Vagueness is the enemy of good prompts. The more details you provide, the better the response.
❌ "Write about solar energy"
✅ "What are the main advantages and disadvantages of residential solar energy systems in northern Europe, specifically considering climate and installation costs?"


2. Provide real context
Sana can't read your mind. Tell it what you're trying to accomplish and why.
❌ "Suggest marketing strategies"
✅ "We're a B2B SaaS company targeting mid-market finance teams. Our biggest challenge is brand awareness. Suggest three marketing strategies we can execute in the next quarter with a team of four people."


3. Choose your tone intentionally
The same information can sound formal, casual, technical, or conversational. Specify which one you need.
✅ "Draft a formal email to a client explaining a contract renewal"
✅ "Write a casual Slack message reminding the team about tomorrow's brainstorming session—make it fun"


4. State your output format upfront
Don't let Sana guess how you want the information structured. Tell it.
❌ "Summarize this report"
✅ "Summarize this report in three bullet points, focusing on revenue impact, timeline, and next steps"


5. Focus on what you want, not what you don't want
"Don't write a long summary" is less effective than "Write a concise summary." Positive framing is clearer.
❌ "Don't include technical jargon"
✅ "Explain this in simple, non-technical language"


6. Break complex tasks into smaller pieces
When you have a multifaceted question, don't ask it all at once. Sequence it.
❌ "Explain climate change, its causes, effects, and solutions"
✅
First: "What are the main drivers of climate change?"
Then: "How does climate change affect agricultural productivity?"
Then: "What are the most effective mitigation strategies?"


7. Use examples as your secret weapon
Showing is better than telling. When you provide an example of what you want, Sana understands instantly.
❌ "Write a product announcement"
✅ "Write a product announcement. Here's an example of the tone and structure I want: 'We're thrilled to introduce [Feature], a game-changer for [User Type]. With [Feature], you can [Benefit] in [Timeframe].'"


8. Guide with keywords and phrasing
Certain words and phrases steer AI responses in specific directions. Use them intentionally.
✅ "Create a slogan that emphasizes sustainability, innovation, and accessibility"
✅ "Write about time management using techniques like prioritization, delegation, and scheduling"


9. Give clear step-by-step instructions
When your task has multiple parts, define each step explicitly. This ensures nothing gets missed.
❌ "Write about product features and benefits"
✅ "Step 1: List the top three features. Step 2: For each feature, explain how it benefits users. Step 3: Add a summary of why these benefits matter together."


10. Build in iteration from the start
You don't have to get it right the first time. Plan to ask follow-up questions to refine, deepen, and enhance Sana's responses.
✅ First prompt: "Summarize the key findings"
✅ Follow-up: "Can you provide a cost estimate for implementing each recommendation?"
✅ Follow-up: "Which of these would have the highest impact in Q1?"

Your goal: Create a compelling outreach message tailored to a specific prospect.

Context: "I'm reaching out to a prospect at a Fortune 500 company in the fintech space who recently got promoted to VP of Operations. I found their LinkedIn profile and company website."

Action: "Write four different outreach options for me to choose from."

Result: "Each message should feel personal and targeted—not generic. The goal is to get them interested enough to take a brief 15-minute call."

Example: "The opening line should reference something specific they've done or their company has achieved, not generic praise like 'I was impressed by your work.'"

Your goal: Transform messy meeting notes and a recording into structured insights.

Context: "I just had a discovery call with a prospect. Here's the recording and my notes. The prospect is from a mid-market healthcare company exploring a new learning platform."

Action: "Create organized bullet points on five specific areas."

Result: "I need to brief my team tomorrow, so it should be clear and actionable."

Example: "For current challenges, don't just list them—explain why they matter to the prospect's business."

Your goal: Take conversation details and structure them for your sales system.

Context: "I just discussed a prospect's needs during our call. I need this information structured for Salesforce using the BANCT framework."

Action: "Extract and summarize Budget, Authority, Need, Competitors, and Timeline information."

Result: "Each field should be 1–2 sentences, under 250 characters, with reasoning for what I wrote."

Example: "Budget might read: 'They need 200 licenses. Budget is $50K–75K based on their headcount comment. They mentioned quarterly budget reviews.'"