Introduction
Connect to a remote MCP server to access external tools and resources that are currently not yet natively integrated into Sana Agents.
Integration capabilities
The capabilities of the Sana MCP integration is dependent on the chosen remote server.
Risks and safety best practices
Connecting to a remote MCP server enables access within third-party applications. Such remote MCP servers are Non-Sana Services which are not verified or pre-approved by Sana. You should only connect to official MCP servers from trusted providers. Unofficial servers should be strictly avoided unless a thorough review has been conducted where it has been verified that data is handled securely.
Type of integration
Private: Set up per user.
Availability
The MCP integration is available for selected enterprises and only for workspace admins. Please reach out to your engagement manager if you are interested in trying it out.
Integration type | Free tier | Team tier | Enterprise tier |
Private | ❌ | ❌ | ✅ |
Shared | ❌ | ❌ | ❌ |
Centralized | ❌ | ❌ | ❌ |
Scope and permissions
The scope and permissions the app will request will depend on which remote server you connect to.
Integration set-up
1. Find and click on “MCP” inside of the list of available integrations.
2. Fill in name, description, URL and authentication type, verify that you trust the chosen remote MCP server and then click “Continue”, see example for Linear below.
3. Review and approve the requested access, see example for Linear below but note that this interface will vary depending on which remote server that is added.
4. Select which tools inside of the chosen remote MCP server to include. Note that this can later be configured in the settings page for the integration itself.
5. Double check that it is now listed under “MCP integrations” on the integrations page.
6. To use it, click “Sources” and select the added MCP server.
Known limitations
The integration is only available for workspace admins.
To interact with an added MCP server it is required to select it as a source in the chat.
Be careful with which custom remote MCP servers are added and always review their capabilities to avoid unwanted actions or malicious software.
The list of tools exposed by the connected MCP server can change over time, which may cause certain functionalities to stop working or behave differently.
The MCP ecosystem is still at a very early stage: breaking changes, lack of documentation, and incomplete implementations are common.
FAQ
Q: What is a remote MCP server?
A: MCP is a protocol that standardizes how applications provide context to LLMs. Some companies have created remote MCP servers that expose a particular application’s capabilities to developers and end-users through requests to their remote MCP server.
Q: Why should I add a remote MCP server?
A: Sana integrates with many third-party applications, but not all. If there is an application you want to use that we don’t currently support, you can connect it yourself by adding it through a remote MCP server.
Q: Why is my MCP server not working anymore or behaving differently?
A: The list of tools exposed by the connected MCP server can change over time as it is owned by an external maintainer. This may cause certain functionalities to stop working or behave differently.
Q: How can I change which tools I want my remote MCP server to have access to?
A: Click on the specific MCP server inside of the integrations page and then click on the cog icon to modify it. In there you can select which of the available tools you would like to include.
Q: How can I find safe remote MCP servers to add?
A: Sana recommends to always use only official MCP servers from trusted providers. Look at their websites if this is a service they support.
Data handling & privacy
Sana AI is fully committed to data security and privacy. All data accessed by Sana AI is encrypted both in transit and at rest. Sana does not train any underlying language models on your data, ensuring the privacy of your information. Sana AI is ISO 27001 certified; and SOC 2 and GDPR compliant, and adheres to the highest standards of data security.