Introduction
At Sana, we believe that trust is the foundation of every successful partnership. That’s why data handling and privacy are at the heart of everything we do. This article explains how Sana protects your information, the standards we uphold, and what you can expect as a Sana user.
Key information
Sana Agents is fully committed to data security and privacy.
Your data is safeguarded at every step, ensuring both confidentiality and peace of mind.
All data accessed by Sana Agents is encrypted in transit and at rest.
Sana never uses your data to train any underlying language models. Your information stays private and under your control.
Sana Agents is ISO 27001:2022 certified, demonstrating our dedication to international standards for information security.
We are fully GDPR compliant, upholding your rights and ensuring your data is handled lawfully and transparently.
Sana is SOC Type I and Type II certified.
Our security practices are continuously reviewed and improved to meet the highest industry standards.
How Sana handles your data
Encryption: Every piece of data is encrypted as it moves between your device and our servers (in transit), and while it is stored on our systems (at rest). This means your information is protected from unauthorized access at all times.
No model training on your data: Sana Agents does not use your data to train artificial intelligence or language models. Your conversations, documents, and files remain private and are never repurposed for model improvement.
International certifications and compliance:
ISO 27001: This globally recognized certification demonstrates that Sana has implemented a robust information security management system.
GDPR compliance: Sana respects your privacy rights under the General Data Protection Regulation (GDPR). You have control over your data, and we are transparent about how it is used and stored.
Impact and use cases
Organizations can confidently use Sana for sensitive workflows, knowing that their data is protected to the highest standards.
Users benefit from privacy by design, with no risk of their data being used for unintended purposes.
Compliance with international regulations makes Sana suitable for businesses operating in regulated industries or across borders.
FAQ
Is my data used to improve Sana’s AI or shared with third parties?
No. Your data is never used to train Sana’s AI models or shared with external parties for model training.
How does Sana keep my data safe?
We use strong encryption, follow strict access controls, and maintain industry-leading certifications like ISO 27001.
Can I request deletion or export of my data?
Yes. Sana supports data subject rights under GDPR, including the right to access, export, or delete your data.
Where can I find additional information about Sana's security?
You can find it in our public trust center here.
For further questions or information about Sana Agents, please contact [email protected] via email or directly in the helpcenter chat.