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Sana iOS App: Search

M
Written by Maureen Changawa
Updated over a month ago

Introduction

The Search tab lets you find answers across all your work in one place. Search documents, emails, files, and meeting transcripts at once, then ask Sana follow-up questions right from the results.


How to use the feature

Search your knowledge base

  1. Open the Search tab

  2. Type your query: "Q3 budget proposal," "how to reset password," "client feedback"

  3. Results show relevant documents, files, and content

  4. Tap any result to preview or start a chat about it

Refine your results

Narrow your search with filters:

  • Source — Google Drive, Confluence, Slack, Email, etc.

  • Date range — Find recent documents or historical records

  • Content type — Documents, emails, files, etc. (depends on your workspace)

Browse recent items

When you open Search with an empty query, you see Recently Accessed items. This is a quick way to get back to work you've done recently without typing.

Ask about a specific file

Find a document you want to learn more about?

  1. Tap the search result

  2. Tap Ask about this or start a chat from the preview

  3. Ask: "What are the main action items?" or "Summarize this proposal"

  4. Sana answers with citations back to that specific file


When to use the feature

Search is perfect for:

  • Finding information across your organization's knowledge sources

  • Looking up past decisions or discussions

  • Discovering documents related to what you're working on

  • Learning more about a specific file in a chat

  • Narrowing results using filters and keywords

  • Keeping your recent work easily accessible


Tips for best search experience

  • Be specific: "Sales forecast 2025" returns better results than "numbers"

  • Use quotes for exact phrases: "market analysis" (with quotes) finds exact matches

  • Start broad, then filter: Search for "budget," then filter by date or source to narrow down

  • Search across recent chats: Your chat history is also searchable


Troubleshooting

No search results

  • Verify your integrations are connected: Profile → Integrations

  • Try different keywords

  • Remove filters (date, source) to broaden results

  • Confirm you have access to the content you're searching for

Search results seem outdated

  • Clear cache: Profile → Cache Management → Clear All Cached Data

  • Pull down to refresh the Search tab

  • Wait for integration re-sync (can take a few minutes)


FAQ

Q. Why am I getting no results?
A. Verify your integrations are connected: Profile → Integrations. Try different keywords, remove filters to broaden results, and confirm you have access to the content you're searching for.

Q. Why are my results outdated?
A. Clear cache: Profile → Cache Management → Clear All Cached Data. Pull down to refresh the Search tab. Wait for integration re-sync, which can take a few minutes.

Q. Can I control which sources Sana searches?
A. Yes. Use the Select Sources filter in the Search tab or tag specific sources in chat to narrow results.

Q. Does the app search my email?
A. Yes, if you've connected your email integration in Profile → Integrations. Otherwise, only documents in Google Drive, OneDrive, Confluence, Notion, and other file sources will be searchable.


For further questions or information about Sana Agents, please contact [email protected] via email.

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