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Dynamics 365 Business Central

Manage customers and sales orders

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Written by Johan Åkerman

Introduction

Connect Dynamics 365 Business Central to Sana to manage your business data. Create and update customers, and retrieve sales orders directly from Sana. In summary, the connector has the following key characteristics:

  • Category: Sales

  • Connector type: Real-time

  • Auth type: OAuth

  • Hosting type: Managed

Capabilities

This connector is able to do the following:

Capability

Create customers

Update customers

List sales orders

Tools

While the capabilities above describe what the connector can do at a high level, the underlying tools show exactly which operations the agent can use when you ask Sana about Dynamics 365 Business Central. In practice, the agent may call one or more tools to achieve a single capability.

Tool

Create customer

Get sales order

Update customer

Scope and permissions

This connector uses OAuth. When you connect your account, you will need to sign into your account and grant the required permissions:

Scope

Purpose

user.Read

Read basic information about the signed-in user in Azure AD

email

Access the signed-in user's primary email address

offline_access

Refresh tokens so the connector can access Business Central when you're not signed in

openid

Sign you in using OpenID Connect and identify your Azure AD account

profile

Read additional profile details (name, tenant info) for the signed-in user

financials.readwrite.all

Read and write financial data in Dynamics 365 Business Central, including customers and orders

Set up instructions

Prerequisites:

  • Your Sana workspace admin has enabled this integration – if the workspace admin has disabled the integration it won't appear in the list of available integrations.

Step 1: Go to the integrations page in Sana

In Sana, click on ... More in the sidebar, then select Integrations

Step 2: Find Dynamics 365 Business Central in the list of available integrations

Scroll to the Available integrations section and locate Dynamics 365 Business Central.

Step 3: Connect the integration

Click the integration card and select "Connect just for me", this will open a pop-up powered by Pipedream. Follow the steps in the pop-up to complete the set-up.

Step 4: Sign in to Dynamics 365 Business Central and approve the requested scopes

You'll be redirected to Dynamics 365 Business Central to go through their OAuth flow. Sign in and approve the scopes Sana needs to operate the connector.

Step 5: Complete the set up

You've successfully connected your Dynamics 365 Business Central account. Click Continue to complete the setup and start using the connector.

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