Introduction
Connect Gong to Sana to access your recorded sales calls and meetings. Browse call recordings, read transcripts, analyze detailed call data, and log new calls directly from Sana In summary, the connector has the following key characteristics:
Category: Sales
Connector type: Real-time
Auth type: OAuth
Hosting type: Managed
Capabilities
This connector is able to do the following:
Capability |
List calls |
Read transcripts |
Add calls |
Tools
While the capabilities above describe what the connector can do at a high level, the underlying tools show exactly which operations the agent can use when you ask Sana about Gong. In practice, the agent may call one or more tools to achieve a single capability.
Tool |
Add new call |
Get extensive data |
List calls |
Retrieve transcripts of calls |
Scope and permissions
This connector uses OAuth. When you connect your account, you will need to sign into your account and grant the required permissions:
Scope | Purpose |
api:calls:read:basic | Read basic metadata for Gong calls and meetings |
api:calls:create | Create new call records and upload external call data |
api:users:read | Read Gong user profiles and IDs |
api:crm:integrations:read | View CRM integration configuration and mapping in Gong |
api:library:read | Read items in the Gong content library (clips, playlists, etc.) |
api:data-privacy:read | View data-privacy settings and objects (e.g. privacy requests) |
api:meetings:user:create | Schedule or register user meetings in Gong |
api:engagement-data:write | Write engagement events (emails, calls, meetings) into Gong |
api:workspaces:read | Read Gong workspaces and their configuration |
api:calls:read:transcript | Access full transcripts and conversation text for calls |
api:calls:read:extensive | Read detailed call data, including speakers, tracks, and analytics |
api:calls:read:media-url | Get secure URLs to stream or download call audio/video media |
Set up instructions
Prerequisites:
Your Sana workspace admin has enabled this integration – if the workspace admin has disabled the integration it won't appear in the list of available integrations.
Step 1: Go to the integrations page in Sana
In Sana, click on ... More in the sidebar, then select Integrations
Step 2: Find Gong in the list of available integrations
Scroll to the Available integrations section and locate Gong.
Step 3: Connect the integration
Click the integration card and select "Connect just for me", this will open a pop-up powered by Pipedream. Follow the steps in the pop-up to complete the set-up.
Step 4: Sign in to Gong and approve the requested scopes
You'll be redirected to Gong to go through their OAuth flow. Sign in and approve the scopes Sana needs to operate the connector.
Step 5: Complete the set up
You've successfully connected your Gong account. Click Continue to complete the setup and start using the connector.