Introduction
Connect Opsgenie to Sana to manage your alerts and incident response. Create and track alerts, add notes, and stay on top of your on-call operations directly from the conversation. In summary, the connector has the following key characteristics:
Category: Engineering
Connector type: Real-time
Auth type: API keys
Hosting type: Managed
Capabilities
This connector is able to do the following:
Capability |
Create alerts |
Check alert status |
Add notes to alerts |
Delete alerts |
Tools
While the capabilities above describe what the connector can do at a high level, the underlying tools show exactly which operations the agent can use when you ask Sana about Opsgenie. In practice, the agent may call one or more tools to achieve a single capability.
Tool |
Add note alert |
Create alert |
Delete alert |
Get alert status |
Scope and permissions
This connector uses API keys. When you connect your account, we securely store your keys to connect to this connector's APIs. The scopes for this connector depends on the scopes you assign your API key in Opsgenie when generating the key.
Set up instructions
Prerequisites:
Your Sana workspace admin has enabled this integration – if the workspace admin has disabled the integration it won't appear in the list of available integrations.
Step 1: Go to the integrations page in Sana
In Sana, click on ... More in the sidebar, then select Integrations
Step 2: Find Opsgenie in the list of available integrations
Scroll to the Available integrations section and locate Opsgenie.
Step 3: Connect the integration
Click the integration card and select "Connect just for me", this will open a pop-up powered by Pipedream. Follow the steps in the pop-up to complete the set-up.
Step 4: Provide your Opsgenie credentials
You'll be asked to paste the credentials for Opsgenie so Sana can store them securely and use them to call the connector's APIs on your behalf.
Step 5: Complete the set up
You've successfully connected your Opsgenie account. Click Continue to complete the setup and start using the connector.
Known limitations
Search: The connector can only fetch alert statuses when you already know the alert's ID. Searching alerts by other attributes is not supported.